WONDERFUL RELATIONS
Privacy policy
Last updated: 12 November 2026
Who is responsible?
Thaler Software GmbH, Jakob-Haringer-Straße 6, E11, A-5020 Salzburg, Österreich, is responsible for this website. Email: support [at] wonderfulrelations.com.
For privacy questions or to exercise your rights, write to datenschutz [at] thaler-software.eu.
Website delivery & security
When you visit this website, the web server processes connection data such as your IP address, time of request, requested address, response status and browser information, and records it in server logs. This is needed to deliver the website, investigate errors and protect it against misuse. The legal basis is our legitimate interest in a reliable and secure website under Article 6(1)(f) GDPR.
Forms on this website are protected against automated spam by a honeypot check that runs on this server. Our hosting provider processes this data on our behalf as a processor.
When you contact us
If you email us, we process your address, message and information you choose to include to respond to your request.
- Contract-related enquiries: Article 6(1)(b) GDPR.
- Other enquiries: our legitimate interest in answering questions, under Article 6(1)(f) GDPR.
Emails are processed by our email provider on our behalf. We retain correspondence while it is needed to resolve the request and, where applicable, to meet legal retention duties or handle legal claims.
Buying a licence & your account
Licences are sold through our WooCommerce shop on this website. To process an order we need your name, billing address, email address, the ordered product and, for business customers, your VAT identification number. We create a customer account so you can see orders, downloads and licence keys. The legal basis is the contract under Article 6(1)(b) GDPR; invoices and order records are kept as required by tax law (Article 6(1)(c) GDPR, usually seven years in Austria).
The website uses technically necessary cookies for the session, the cart, the checkout and your login (for example PHPSESSID, woocommerce_cart_hash, wp_woocommerce_session_*, wordpress_logged_in_*). They are deleted when you close the browser or log out, or expire with the session (§ 165(3) TKG 2021).
You pay by bank transfer or with WooPayments (Automattic, with Stripe as payment processor); card and wallet data is entered with and processed by the payment provider. VAT identification numbers can be checked with the European Commission’s VIES service. Invoices are created in our accounting software sevDesk (sevdesk GmbH, Germany) as a processor.
Updates & licence checks
Installed copies of Wonderful Relations connect to our update server to look for new versions and to check the licence. We use this connection to deliver updates under your licence (Article 6(1)(b) GDPR).
Statistics
We measure the reach of this website with Matomo, but only if you agree to statistics in the privacy settings. Matomo runs on our own server at matomo.thaler-software.eu, operated by Thaler Software GmbH; the data is not passed on to third parties.
With your consent, a script from matomo.thaler-software.eu sends the page address, time of the visit, referring page, browser, operating system, screen resolution, language and your IP address to that server, where we evaluate them as statistics. Matomo sets cookies (_pk_*) to recognise repeat visits; they expire after at most 13 months. Without your consent, Matomo is not loaded at all.
The purpose is statistics about the use and reach of this website, so we can improve it. The legal basis is your consent under Article 6(1)(a) GDPR and § 165(3) TKG 2021. You can withdraw it at any time with the cookie icon at the bottom left of every page; the Matomo cookies are then deleted.
Your choice in the privacy settings is stored in the technically necessary cookie wonderful_cookie_and_consent_banner for 365 days.
This website uses no tracking pixels and no newsletter or marketing tools.
Fonts, films & links
Fonts, images and the films are served from this website; no font or video service is contacted.
Links to docs.wonderfulrelations.com, thaler-software.eu and other websites only take you there when you follow them. The destination then processes your visit under its own privacy information.
If the films are moved to YouTube later, they need a two-click embed or consent and a description here.
Your rights
Subject to the GDPR conditions, you may request access, correction, erasure, restriction and portability of your personal data. You may object to processing based on legitimate interests and withdraw consent at any time. Contact us using the address above.
You may complain to the Austrian Data Protection Authority (dsb.gv.at) or another competent supervisory authority. We do not make automated decisions with legal or similarly significant effects about website visitors.